Ratings of Popeyes Louisiana Kitchen

google
Google
2.4
(710 Reviews)

Happy Hours & Specials

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Location & Hours

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

11858 University City Blvd
Charlotte, NC 28213
Monday
10:00 AM - 11:30 PM
Tuesday
10:00 AM - 11:30 PM
Wednesday
10:00 AM - 11:30 PM
Thursday
10:00 AM - 11:30 PM
Friday
24 hours
Saturday
24 hours
Sunday
10:00 AM - 11:30 PM

Recent Reviews

google
Feb 2024
Super rude register
google
Feb 2024
Absolutely the worst experience! The drive-through might as well be a parking lot. Be prepared to wait!!! On top of that when you place your order they tell you, you still have to wait and to please park on the side. I honestly believe I'd receive my food faster if I drive to Albemarle location. Arrive time 6pm 48mins later still no service. I walked inside the building to see what the hold up was and was informed that they do not communicate to the staff to take more tenders out of freezer. I don't know if this review is going to do anything. Honestly the Worst experience I ever had. What adds insult to injury the manager walks out hands me an Apple pie and says sorry for the wait. What a joke !
google
Jan 2024
This is by far the absolute worst Popeyes I have ever been to in my entire life. First off, the presentation was absolutely rancid and I had no straw or napkins in the bag. My fries were thrown down at the bottom of the bag. I ordered a classic chicken sandwich no mayonnaise and to my surprise, I open the bag and see MAYONNAISE oozing from my sandwich. As I deconstructed the sandwich, I see bones poking out. I ordered a CHICKEN SANDWICH and as a self proclaimed chicken sandwich connoisseur, I know that chicken sandwiches don’t have bones in them. The wait time is horrendous despite there being less than five cars there at a time. The costumer service was surprisingly ok this time around I will say. Concluding, save your money and invest it in a place where the food will ACTUALLY be worth it.
google
Jan 2024
Be warned. This location has someone working the drive-thru that is sharing your credit card information and CVV, then running it from a NJ location and charging your card $199.00.
google
Jan 2024
Tried they new flavored wings and was disappointed in the so called "hot" flavors. Nothing about the signature hot and ghost pepper seasoning was hot. Not a hint or anything. I was really excited to try them but was let down big time.
google
Jan 2024
The bad reviews are true. Sucks because this location is across the street from me and I gave this place a couple tries thinking maybe they had a bad day but they are consistent with long wait time and bad customer service.

Frequently Asked Questions

What is Popeyes Louisiana Kitchen's rating?
Popeyes Louisiana Kitchen is rated an average of 2.4/5 stars across various online platforms.

+1 980-258-8465

11858 University City Blvd, Charlotte, NC 28213