Absolutely the worst experience! The drive-through might as well be a parking lot. Be prepared to wait!!! On top of that when you place your order they tell you, you still have to wait and to please park on the side. I honestly believe I'd receive my food faster if I drive to Albemarle location. Arrive time 6pm 48mins later still no service. I walked inside the building to see what the hold up was and was informed that they do not communicate to the staff to take more tenders out of freezer. I don't know if this review is going to do anything. Honestly the Worst experience I ever had. What adds insult to injury the manager walks out hands me an Apple pie and says sorry for the wait. What a joke !
This is by far the absolute worst Popeyes I have ever been to in my entire life. First off, the presentation was absolutely rancid and I had no straw or napkins in the bag. My fries were thrown down at the bottom of the bag. I ordered a classic chicken sandwich no mayonnaise and to my surprise, I open the bag and see MAYONNAISE oozing from my sandwich. As I deconstructed the sandwich, I see bones poking out. I ordered a CHICKEN SANDWICH and as a self proclaimed chicken sandwich connoisseur, I know that chicken sandwiches don’t have bones in them. The wait time is horrendous despite there being less than five cars there at a time. The costumer service was surprisingly ok this time around I will say. Concluding, save your money and invest it in a place where the food will ACTUALLY be worth it.
Be warned. This location has someone working the drive-thru that is sharing your credit card information and CVV, then running it from a NJ location and charging your card $199.00.
Tried they new flavored wings and was disappointed in the so called "hot" flavors. Nothing about the signature hot and ghost pepper seasoning was hot. Not a hint or anything. I was really excited to try them but was let down big time.
The bad reviews are true. Sucks because this location is across the street from me and I gave this place a couple tries thinking maybe they had a bad day but they are consistent with long wait time and bad customer service.