Popeyes Louisiana Kitchen

3.8
(535 Reviews)
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Ratings of Popeyes Louisiana Kitchen

google
Google
3.8
(535 Reviews)

Happy Hours & Specials

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Photos

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Location & Hours

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

Monday
10:00 AM - 9:30 PM
Tuesday
10:00 AM - 9:30 PM
Wednesday
10:00 AM - 9:30 PM
Thursday
10:00 AM - 9:30 PM
Friday
10:00 AM - 9:30 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 8:00 PM

Recent Reviews

google
Oct 2024
They serve chicken that’s not fully cooked. My apple pie was still doughy. I bought a combo and the only edible thing was the fountain juice and mash potatoes. For $15 I feel robbed. I literally had to eat the edges of my sandwich because that was the only part that was fully cooked
google
Jul 2024
I am disgusted and disappointed. I felt discriminated against and I am a rewards member and a paying customer. I placed a mobile order for pick up at this location. When I came in I gave them my name and this gentleman told me 3 mins. I was 3 mins early but there was no one in front of me. I decided to order a large strawberry lemonade as you can see on the receipt. I was unable to get the drink right away so I sat down with my 3 year old daughter. They never called my name to tell me my order was ready. I decided to get up and seen my orders to the side of the register. I wasn’t greeted properly nor was I informed that my paid orders were ready for pick up. As I sat and ate, I completed the necessary steps and put my validation code on the back of my receipt so I could retrieve my free 2 piece chicken and a biscuit. I was confronted by this man Bilal, who told me 3 mins initially when I came into the establishment. He told me no. I said no what?! He said you have to use it next time. I said no, I filled out the survey, showed him my validation code and stated that I’m entitled to my 2 piece chicken and a biscuit. He took my receipt and went to the back. I moved to the side. He came back and stated that I need to purchase another large drink in order redeem the items. I explained to him that I’ve done this survey before and this is not how it works. He refused to give me the 2 piece and a biscuit. At this point my 3 year old was fussing so I had to excuse myself . I told him I would be reporting him for being discriminating. He was nasty and disengaging since I came in. This is HIGHLY DISRESPECTFUL AND RACIST. THIS IS POOR CUSTOMER SERVICE! I am a frequent customer at Popeyes and I enjoy all the locations I have visited but this one was the worst! Shame on this franchise for their POOR CUSTOMER SERVICE!!!!!!!
google
Feb 2024
Good fresh chicken fat service and friendly staff. Only issue Cole slaw was frozen but they changed no issue
google
Feb 2024
Food wasn’t properly cooked they messed my order up they refuse to answer the phone and I didn’t realize this until half way thru with my meal I am very disappointed given that this would have been my first meal of the day Popeyes real need to do better ‼️
google
Jan 2024
Nice I like the tenders and fries
google
Dec 2023
1 star for eating area- was filthy- lots of spilled beverages and over loaded trash bins (maybe short staffed 🤔) you're better off picking up your food and eating somewhere else. Staff is friendly and polite- food was great 👍
google
Dec 2023
Not friendly stuff and they don’t understand anything
google
Nov 2023
They are rude, and they talk about customers in their language. They laugh and smirk. I even witnessed the female cashier role her eyes as she was dealing with customers.
google
Nov 2023
The place was ok, the service could have been faster.
google
Nov 2023
Not only this popyes was very dirty but also their customer service was very bad. When I asked for my drink refill their cashier Bilal said they do not give refill whereas right in-front of me he gave another customer soft drink refill.
google
Nov 2023
So dirty. I tried, I really tried to give this Popeyes a second chance but I couldn’t. It was and is always so DIRTY!! There are 4-5 employees behind the counter, 2 of which were standing there chatting. I walked up to place my order & told the cashier that it’s very dirty. She just nod her head & told me the cost for my food. I mean, at least acknowledge what I’m saying to you & have som1 give the place a quick brush up.
google
Nov 2023
Excellent service great food
google
Nov 2023
Quick stop for popeyes. Good quality but staff was not friendly. Too small to sit and enjoy food so take it to go.
google
Nov 2023
CHICKEN WAS FRESH,MOISTAND YUMMY.EMPLOYEES WERE FRIENDLY .RESTURANT WAS CLEAN .ONLY PROBLEM IS ANYTIME I GO THERE THEY DONT ALLOW TO USE RESTROOM NOT EVEN TO WASH HANDS BUT STILL I WILL RECOMMEND THIS RESTURANT FOR YUMMY FOOD.
google
Nov 2023
They gave me 4 piece when I ordered 5 but when I went back they gave me and extra for their mistake , so thank you 😊

Frequently Asked Questions

What is Popeyes Louisiana Kitchen's rating?
Popeyes Louisiana Kitchen is rated an average of 3.8/5 stars across various online platforms.