Loved their biscuit. The fried chicken, in my opinion, is better than KFC's version. The chicken sandwich by far the best fast food version out there that I have tried. Service is slow and they can not properly estimate the time they will get your order ready and often going well over their proposed time. Atmosphere is okay, nothing great, nothing bad.
I usually go to this location and don't have many issues. But I finally decided to try the shrimp tackle box and I was so disappointed with what I was given. These didn't even look like shrimp, they didn't taste like shrimp. I even got a few where it was just the shell of the tail that was fried. Highly disappointed.
The short Latina lady working now, black hair— may be the manger is rude, and unprofessional. You gave me someone else’s food that was in front of me. I came back to return the food and you gave me a nasty attitude, Unprofessional, disrespectful attitude. I kept telling you, the older gentleman, black gentleman, and his wife were in front of me and you gave me their food. You just ignored everything that I was saying, turned your back, slamming the food down on the damn table. Then you went right on helping the other customer, and even the other customer said she was disrespectful by ignoring me. I did the right thing in returning the food back to you guys to give to the right person. So, thank you to the other Latina lady, who looks like she was new there, for being professional and respectful. Then when I got to the car, the food that you gave me was old and uncooked. So I recommend nobody comes and eat here. This is my fault for not following the reviews that were left here, that explain how you wait forever, which is fine, but the food is not good. This lady needs to find a new job.