Popeyes Louisiana Kitchen

Friendly, but wow, horrendously slow

Been here 7 times in 3 weeks. Every week “ we don’t have no sandwiches… just tenders .” 3 tenders with no drink or side almost $11… they purposely don’t make sandwiches!

It's now 6:19. They were supposed to open at 6. A worker yelled out to us at 602 to make a line and they would be with us as soon as food was made. No update since

The person taking orders seemed to be annoyed by the customers, and rushing them through their orders. There were way too many people working as the person who was preparing the food to go inside the bags ended up taking a break in the back with about 4-5 people still within view of the customers ending up eating chips, then helping deal with money at the cash register, while waiting her hands where all over her mouth, then she went back to placing food back into bags all without washing her hands. It seemed like they were all having a great time at work, but it's disgusting seeing that people are not properly providing good and clean customer service. I was about to get out of line, but unfortunately it was the only thing open at the time. This Popeyes really needs to get it together because this is not okay. In total there was about 10 people working, half were not even working while there was a large line of people waiting to pay and get their orders, but they didn't even seem to care. One girl was even chewing gum while at the register which is quite unprofessional and shouldnt be happening in a food restaurant.

Ate a bacon with chicken, honey, and ketchup sandwich. Was spicy. Liked the atmosphere with the peppers and seasonings on display for effect. Kid-friendliness: Could have some menu items near the ground. Wheelchair accessibility: If they remove the line cord, anyone could get in.

Bait and switch. Menu says $5 for Sausage Egg Biscuit. Was charged $7.20 at the counter. “Day need tu updait dat menu system.” Management! Where are you?

Very rude customer service. Very frustrating. Told me my food wasn’t ready and to stand to the side and stood there for 20 minutes waiting for my food that I had ordered 30 minutes prior. Had to go up and ask about it and my food was just sitting there. Probably would’ve stood there forever if I didn’t go ask about my food. Luckily has a long layover otherwise I would have running to next flight. Terrible