Ponzu Japanese Sushi Bar

Yikes...did I go to the same Ponzu as everyone else?! First of all, the sushi was just okay--fresh enough and decent, but nothing to rave about. Not Sugarfish quality, and Eat's Sushi is also better. My date felt just as underwhelmed by the place (and unlike me, he identifies as a people-pleaser, so for him to articulate his disappointment is significant). We ordered the Ponzu, 17th Street, and Submarine roll. Out of the three, the Submarine roll was probably the best due to the mango. The service was exceptionally bad. While I'm all for cultural diversity, it is important for staff to speak English while in an English-speaking country (just like I speak other languages while abroad). This was not the case. I told our waitress, and then multiple other servers, that I was "deathly allergic to dairy, and will die." Yet after much communication confusion and them pretending to understand me, they still served us the 17th roll. Halfway through consumption, our waitress came up to inform us that the roll *did* actually have dairy, so, would we like a different one? Le sigh. Does "deathly allergic" not mean the same thing it did when I worked in restaurants? We would even flag reservations with allergies, to make sure no one was poisoned. Customers did not even have to identify their allergies as fatal for us to provide food that met their needs. I could have died last night. Although death by sushi isn't the worst way to go out, Ponzu ain't worth it. Dietary restrictions: Do NOT eat here if you are vegan or have dietary restrictions or allergies.

My favorite sushi place in orange county, great food, great service

Sushi and rolls were very fresh and innovative. Ambiance at night is very loud and cold, they had fans going when it was 50 degrees out. Service was disappointing to be honest, we had to ask for everything all the time like when to order, more.napkins, empty dishes piling up high on table, more water, etc. With prices being on higher side, it would have been nice to feel seen at least.

Amazing sushi so fresh and amazing reasonable prices and super kind staff I highly recommend (the one sushi roll) or the (long beach roll) - very impressed

This has hands down become our favorite sushi restaurant in Orange County. And Michelle is the BOMB!! Seriously best sushi around, never disappoints!!!!