Pontillo's Pizzeria West Ridge Rd

One of the best pizza’s in town. Delicious! Generous half sausage topping. Robust sauce, with perfect balance of ingredients, and slightly chewy crust.

I ordered two medium pizzas the other night, one with toppings and one without. I had ordered sausage, pineapple, and sweet peppers. The girl on the phone repeated it back to me as green peppers and I corrected her to sweet peppers, especially since green ones aren't an option on the menu. We picked up the pizza and didn't realize until getting home that the peppers were green and I was given pepperoni instead of pineapple. I called back to let them know, got a replacement after bringing back the original pizza, only to find out this one was wrong too, even though the order ticket was correct this time. Sausage, green peppers, and what seemed to be half the can of pineapple, juice and all, because the entire bottom of the pizza was soaked. First and last time trying this location, chili at least knows what they're doing.

Bad customer service - The staff didnt feel like delivering down the street so they told me they dont deliver to me - Literally down the street - Do not reccomend

Messed up my order. Call to talk with me get transferred to 3 people and wants to argue with me about my order. No one in my house will eat what them gave me so why would I order it.

Ordered pizza with banana peppers and got green peppers. We removed them. Also ordered wings, asked for well done, they were barely cooked. We asked for medium sauce, it was like eating the sun. Never again.

Who could actually sell a piece of pizza like this?!?! I just asked for a slice and didn't get to see it before I bought it, otherwise I wouldn't have.

Went there when visiting cousins from England, Pontillos was my first pizza back in 1962 on lake avenue just before 42 school on the same side, best pizza we’ve ever had, it’s all in the sauce, would love to know the recipe.

Best pizza i have eaten in Rochester so far!