Pollo Tropical

This is hands down the best location in south Florida. Food was great and timely. Service was awesome.

Literally walked in to the store and literally no one in the staff said a word for the first 10 min. I was just there standing like an idiot. Felt completely ignored. Staff here don’t care at all. The lady next to me complaint and all that they guy said was “it’s all good”. It’s outrageous the way this store is handled.

Muy rico el pollo!!!

The last three times I wait forever for an order. Look like they are short of staff. The staff are working with no happy face. I ordered by online trying to have less time waiting. After 30 mi. I asked for my order and wasn't done yet. After more than 17 min. They gave me the order, finally. I love pollo tropical, but something is happening after they were closed for months. It's no the same service.

Dine in or takeout is always good here

The store didn't even seem busy. Employees were yelling, threw sauce at my husband. What ever happened to customer service... Better yet respect??????

La comida sin sabor las yucabites frias por dentro mal servicio todo

The beans was water down no season, the rice was to soft and gourmet. The chicken was ok... The tables inside and outside was nasty...