I asked for salsas, the gay guy was rude, saying you have to ask. After that I said can I have drink, he said we don't serve drinks, the guy who charge you suppose to give it to you.. that guy was unhappy that day I think. The other thing, the price is a lot more than used to be, which I understand but, there's no anyone onion or salsa that you can get as you want... If you rose the price it's ok, but don't cut the service... Very upset ....
Wonderful customer service, staff very nice,store appearance clean .
Better than the other locations in my experience .
The pulled pork had a lot of fat and gristle. The chicken breast was over cooked and not moist. Most of the dinning tables were not clean. Pollo Tropical used to be one of our favorite fast food restaurants. The salsa was homemade and delicious. Now it’s obviously canned. Service today was ok.
The young lady who took my order was very! Rude... on purpose!! Taking orders outside . Be thankful for a job. Food no flavor
Lugar para pollo en brasas , bueno limpio sabroso bien tostado .. y cuando ordenas para llevar es rápido .. buen precio y tamaño ..