Pollo Tropical

Staffed so well the staff could not walk without bumping into one another but still took 30 mins to get a tropichop

Great

We went here tonight for dinner and went through the drive through, normally service is sub par but not terrible, but tonight we had the pleasure of being served by Rodolfo ( I am so sorry if I spelt your name wrong!) He was amazing! He was very nice and helpful and very courteous. It's very hard to find great service these days and it just made our night!

Loved the food!!! That cilantro sauce is the best

Kid-friendliness: Has great deal for kids meals

Did drive thru, service was rude and rushed from start to finish even though we were the only ones there. Their “fries” are actually potato wedges, so our picky eater toddler wouldn’t touch them. My black beans looked like a soup, and the rice was mushy. My husband didn’t even finish his sandwich, he took a few bites and said it wasn’t worth eating. My drink was also spilled all over the sides and given to us dripping, which we had to rush to clean up. Drinks were $3+ each which seems excessive, especially for the size. Spent 40+ dollars here excited to try it out, but definitely won’t be wasting any more money here.