Pollo Tropical

Oh, dear! The food was just alright, when I went inside to order my meal, all I could hear was the manager yelling at the young lady by the window. It's absolutely not the right way to treat your employees, especially in front of customers.

The rice from the family meal could only feed two adults and one child. Definitely not for a family of four!”

It is very difficult to order because the cashier does not comprehend English. She spoke Spanish. It's not cool. I am all for people working in America, but please learn the language if you're dealing with the general public. Management should make changes. The food is what I expected. The eating area was clean.

Good food nice people, love all the alternatives on the menu. Lots of neato drink options.

The food was delicious and fresh. The only complaint I can say is that the cashier was giving me an explanation of why I couldn't change the white rice n beans for just yellow rice. ‍♀️ Really?!