Pollo Tropical

La comida definitivamente entra por los ojos, pedi un churrasco bowl que en la foto se ve espectacular y fue una decepción... El sabor de la carne estaba muy bueno..

I ordered online and didn’t receive my full order they didn’t put sauce that I specifically asked and payed for the food took long to come out even tho I placed the order ahead of time horrible experience overall do not recommend

Stale Hawaiian bread. Stale chicken. Bad service. The entire year. Wasted time and money. Location is the worst in Miami at this time.

Pedí una ensalada César y la despacharon sin aderezo. Me dicen que no hay aderezo para esa ensalada. Pedí la devolución de mi dinero y la regresé. El cajero nunca quiso hacer la devolución

Dios mío nunca en mi vida he estado en un lugar tan desagradable como este. Hoy 02/04 sobre las 9y30 de la noche estuve ahí y de verdad que m he quedado sin palabras. La chica trigueña que nos atendió era muy vulgar, se gritaban entre ellos, mencionando palabras obsenas y mi esposa y yo tuvimos que presenciar todo aquel desastre. Encima la chica se confundió en todo el pedido. Mánager como pueden contratar ese tipo d personal. Yo lo vuelvo a decir jamás m he sentido tan incómoda como esta noche.

I got the avocado Cilantro (grilled) tropichop and it was terrible. The dish was dry (barely any beans juice/sauce nor any beans), rice was gummy, and there were suppose to be slices of avocado on top, but instead they gave me the smallest piece of avocado...smh..On the pictures I attached, I removed the chicken pieces and it can be seen of how dry & litttle beans I was given...truly ridiculous!! About 2 weekends ago I ordered a 1/4 chicken meal & fried yuca and the beans were the same & the yuca wasn't cooked enough..smh..I assumed it would be different with the tropichop. I didn't eat either meal. I don't recommend this specific restaurant, they are taking your money and giving bad quality food. I will not be returning & the sad part is I use to like this specific restaurant.

You guys need to start cooking your chicken better every time I eat lunch here your chicken is always dry and you guys never cook your chicken all the way hire someone that knows how to cook chicken on the grill

After waiting for a long time , I received disgusting over cooked plaintain. I brought them back because I think it's ridiculous to pay 6 dollars for something that should never leave the store. Mentioned it to the manager and didn't care. She said that is how they are. Hire better staff.