Pollo Tropical

Excelente sabor, atención inigualable.

The food is just okay, it’s never consistently fresh. The service is okay, the workers always seems frustrated and not wanting to help. For the location you’d expect better service. Who ever is managing this place needs to really look into retraining.

I’m not one to complain I go here all the time . The last couple times I have gone it has been meh . But today I ordered 1/2 chicken mash pot and gravy with yellow rice . My chicken was pink , my rice is so crunchy it’s inedible and I didn’t get gravy on my potatoes.the worker I ordered with was very very very rude . I have tried to call many times no answer . I’m disgusted in the food.

I like Pollo Tropical cause I just like the slightly burn taste of the grilled chicken breast. They probably use liquid smoke on their meat. Either way, I like it, plus it's healthy. I like their mash potatoes cause they are not powder form they got real potato chunks. The corn is OK. Their Mac and cheese suck. But everything else is OK. My only real complaint is that they mix up my order sometimes. But then again every fast food restaurant has that one employee who messes up your order. I love the all natural lemonade. The price is fair for the quality of food you get. You are going to spend about 10 to 12 dollars at the grocery store to get the same food per person, plus you have to cook it.

We had a larger group and pushed tables together to accommodate our party. Everyone loved their food selection and raved about the lemonade. Clean restaurant and great staff.

Had to wait over 18 minutes for my food. The place had one customer beside our family. The consensus is the food is not as good as before covid. Won't be back.