Pollo Tropical

Location clean, food fresh and tasty, counter help very nice and friendly

They don't accept the Monday $15 family meal special.

The black girl I think her name is Michelle she took my order outside is great she was fast she was spot on and she was very bubbly

Always good food at good prices.. I stop every time I am in SFL and always am happy with my lunch. Get the white sauce, and dip your grilled chicken in it! Yum.

The food quality and customer service have really gone downhill while the prices continue to go up. Employees are rude and disrespectful and act as if they are doing you a favor by providing the food you paid for. It can take forever to get your order even if you’re the only person in there. Not sure what’s happening at this location but I won’t be back to find out.

Customer Service was disgusting! Drive- thru employee almost spit in my mouth with an attitude as a professional! Had me waiting for my food after I paid & the food was next to her! Was being very rude as she was speaking, called her manager & manager looked like they were not having it as well. Representative name is called Lachelle, disrespectful.

They dont do combos? Costa over $20 for sandwich side drink. Chicken sandwich was breast cut so thin its pathetic. Go anywhere else. Not worth it at all