I just ordered for the 1st time and found a bolt in my salad. They will not answer their phone and I just left after we picked our lunch.
The food was good, the ladies serving are polite and friendly. Manager (or owner) has a terrible way of handling his customer's negative experience. I was enjoying my bowl but near the end I found a hair in the bite I was about to take. I took it to the counter and the ladies apologized, offered me a refund and took the bowl to the back. Shortly after a man came out and, very rudely, said he'd give me 50% refund because I'd "already eaten most of the food". He stated "you ate almost all the food and now you complain you found a hair". I don't control where in my meal that hair came up and I would much rather have found it at the top because knowing I ate while the hair was in my meal is nauseating! In short if you don't mind eating hair, and rude accusatory management, this place is good.
Do not order grubhub from here, they rip you off on purpose. We made a corporate order and they serve you inferior product than what you would get in person. They also mess up your order on purpose and serve you the product no one else gets. I ordered salmon and tuna but got spicy tuna (horrible) and imitation crab( also horrible). The owner of this place is just nasty obviously to run a business like this. Never ordering from this place again or going in person for their thievery
My friend and I both chose the small bowl (2 fish). There’s plenty of food. Many choices of each category including sauce. I went with signature; friend went with volcano 2 which is medium spicy and liked it. I chose non-spicy because, with pickled ginger and seaweed salad it is already flavorful enough for me. No line at 5pm on Friday. Food is fresh. Recommended! Also plan to try this chain at other locations. Parking: Arrive around 5pm. Plenty of parking.
I'll think twice in comeback thie place! In fact is cuz the service, I was there around 2:30 this sunday. Both of the women one asian and other hispanic were kindda rude, like upset ...by other hand they give just too small portion and the spoon It's so little for the price.
Bad service, bad faces. Who do they think they are?
Its kinda insane how they give you a massive bowl but only give you such a measly portion for the small. It really doesnt feel right. Its a giant mountain of rice/whatever your base is and just a small serving of protein in the middle. Additionally the atmosphere feels really dead inside the restaurant. Maybe some music playing would liven it up. The employees dont seem like they really want to be there either it seems. I wont be coming back.