Pizza Roma

We ordered 7 pizzas yesterday for a birthday party. They were all dried up and the crust were hard! A lot of the people at the party was trying to eat the toppings! I spoke with the manager regarding this issue he stated he would give me a refund and to call back in a hour. The store closed at that hour which was 8 o’clock! So I called back this morning regarding the issue and he changed his mind and said he only told me I could get a refund just to get me off the phone because he was busy. He asked why I called back 4 hours later! Mind you my bf picked up the pizza mind you it was my daughters first birthday party! Why would I call you during the party to interrupt the party! I called and gave feedback after we got home! He offered the refund I never said a refund upfront I was giving feedback! To offer something and lie about it is bad business! He didn’t even offer to remake the pizza’s he offered money back!!! He also said he’s been working for 5 years at this business and he’s the manager and says he don’t see what he did wrong with the pizza. He stated he don’t know what dry means! He was arguing with me over the phone saying I’m making it seem like it was all about money! He said the owner won’t do anything about this situation! He later states he’s a bad person but he know he makes good pizza! He said if he did give me the money back that I could no longer do business with them! Then he back tracked again and said he wouldn’t give me money back because he didn’t feel like he did anything wrong! He said the owner not going to do anything about it either! It’s very disappointing because we were referred to this place way before I had my daughters party and I liked the pizza so that’s why we chose to use it at my daughters first birthday party! We have ate this pizza place about 4 times before my daughters party! He claimed he has made all of my pizzas which is a lie because when we first ordered it was 2 ladies making pizzas in the back and one guy working on boxes in the front! There is plenty of other pizza restaurants we could of spent our money with! He doesn’t value customers he said he working 80 plus hours a week I don’t know what does that have to do with my pizza order! He got loud with me over the phone! He’s very disrespectful and I will Never purchased anything else from this customer! I asked him was the owner around because I have seen him inside once before working and on that day when I got pizza everything was perfect! He told me the owner hasn’t made pizza or cooked anything for 6-7 months which was a lie because I seen it with my own eyes! To have someone run a company that acts like this towards customers is bad business! He said he only told me he would give a refund due to getting me off the phone! Pizza was extra dry he left it in the oven to long!

Was best pizza around. However, the last pizza we ordered had mushrooms that were obviously from a can or a jar… terrible.

It is some of the best pizza I have had in a while. We will be back again!

Super friendly staff. Clean, good food. Good prices

Best pizza in my opinion! Love their food. Amazing taste and my favorite place to get pizza now. Very well made and the staff is amazing and the atmosphere is wonderful.

The food is always amazing and the staff is always friendly

Awesome local joint for pizza!! Highly recommend!

The best pizza around and awesome folks. Please give it a try.

Best pizza in at least 3 counties