The district manager at crosstown I seen smoking weed around the store while she was working the Manger Sean is very rude also I have seen the district manager son selling drugs around the store the only employee who are nice that I know work there are Henry Amari and some redhead girl who I think Is manager everyone else there is rude and disrespectful and lazy
This store do not believe in customer service. I have been waiting for and refund since 12/9/23. The store manager was supposed to contact me according to corporate, I also left and message with a manager who was just there for a day. I would never order from their again that was the 1st and last. You should atleast want to reach out to your customers. Bad business. I would never give pizza hut my business again, even their customer care department don't care they write on these review asking for information and still no one reaches out to you or responds back once you send them the information requested.
The pizza is always great !!!
I had ordered a pizza this evening and the order that was delivered wasn’t my order and it was someone else’s. I tried to call the store 5 times and nobody picked up the phone. I had to drive down to the store and the 2 guys in the store both were on their phones. The guy that I guess the manger said that my pizza just came out . By the time I got the pizza home it was cold and I wasn’t happy.
The delivery was late. I got a text that it was delivered, but it was not delivered to me. When I contacted the delivery person, there was a language barrier so we texted. He told me I had given the wrong address. I had not. He then said the pizza would be there “soon” (it was not). When it did arrive, he left it on the porch in a driving rainstorm. I retrieved the pizza to find it cold, wet, and most annoying of all…the order was WRONG. First time ordering and probably the last. Be. Better.
I want in to pickup my employees were outside smoking I stood there for 30 minutes then I left