The store is dirty and there was hair in my pizza.
Always dirty and not well maintained!
My goodness! We used to use this store for our weekly takeouts but in the last few months the service as well as the quality of food have gone DOWNHILL! I try to give chances and reorder after disappointing orders but now I think I am absolutely done! The last pizza we ordered was flat as a crepe! A large pizza, really!!! Their system rarely works, doesn’t interface with the app and their pizza is terrible. I guess it’s Dominos from now on.
Horrible experience. Pizza was terrible. Pizza says a thousand words. Crust looked like some took a bite and pepperoni & onion ( there was not much) was burnt. If it wasn't -3 degrees outside, I would take it back. Surely, not worth 18.11 No more pizza hut
Quoted 1hr app still said order received tried calling store no answer tried calling the driver that was assigned no answer called and got a call center? Canceled the order. By far a complete waste of time
Ordered was delivered late. Received texts that it was on the way for delivery by Tyler at 638pm. I checked at front door at 650pm food was sitting on the porch. It was supposed to be hand delivered. Last text at 7pm said it was delivered. No door bell ring or knock on the door. Called pizza hut where I ordered to compliment in they said they could not help cause they are only the hot line.the place I ordered never answered their phone.will never order again. This has happened to me 3 times in 6months. Will let everyone I know what occurred and to not order from pizza hut again.
Absolute mess of a place. The staff are totally disorganized, if you go in to pick it up you can expect to stand with a big crowd of unhappy customers waiting twice as long as they were told. Called to put in an order and the person on the phone was unbelievably rude about a credit I had an email for but he couldn't find. Refused to pass me to a manager, then hung up when I asked for his name. I called back, miraculously got the manager who told me he didn't know who I spoke to even though I could HEAR that person yelling "You better not give her my name!" Absolute joke. I'd fire all of them and start again.
The pizza arrived cold and the meat looked like it had been sitting out for hours. They are passing the delivery off to DoorDash more often than not which rarely arrives on time (if at all). Delivery is a gamble.