Pizza Hut

Most horrible pizza ever, close this store, total waste of money

They messed up my order at the Weston, Florida location, and I know mistakes can be made, and that would have been ok. What is not ok, is for the manager, or the lady in charge as she called herself to be nasty and make people feel un-welcomed. Her response to making the wrong pizzas was: (and with really bad attitude) you placed the order online, what do you want me to do about it? My response was: wow, that is not the response I was expecting, but I want you to make me the pizzas I ordered. Her response: well we are busy, so you will have to wait at least 30 minutes, maybe even 45 minutes or more. my response: are you serious? Her response: what is going to be? you want to wait or should I just cancel the order? my response: please cancel my order. and can you please tell me your name? Yes, my name is Ines, she responded. I asked her for my refund receipt, and I just left. I got in my car, placed my order with Domino's pizza, and by the time I got to Domino's, they actually greeted me nicely and with respect. I had to wait a couple of minutes, but I got the right order... Sorry that I had to leave such a bad review. Please check all my other Google reviews, and you'll see that this is the first time ever that I leave a bad review. I am very disappointed at Pizza Hut, Weston, Florida location.

Dirty and rude place I was avoiding driving to little Cesar’s but the service here made me do it! They will price gauge any pizza vs giving you the special when you can and order over the phone with coupon in hand that they can scan to charge you but won’t! I ordered 2 med cheese pizza 1 pepperoni I ask her what’s the deal she provided none I place my order and when I get there find a coupon which she tells me she can’t apply to my order as I am there showing her the valid Pizza Hut price for her location.

Las pizzas estuvieron bien, tal cual como se pidio, para mi gusto la de peperoni era muy grasosa pero a las personas les gusto. Llego a tiempo el delivery.

Worst customer service I’ve ever experienced 0/5

This place used to be good and is now in shambles. I would give it zero stars if I could. 1 star is generous. I ordered 2 large pizzas and the driver delivered some pasta and breadsticks instead. I called to get it corrected and all they offered was for the same driver to go to the store and get the pizzas that a been waiting there for over an hour. I would have gotten the pizzas over 1.5 hrs after I made it. I ended up canceling and left with 3 “hangry” kids. Thanks a lot Pizza Hut. Horrible Service!! The store blamed the driver and the driver blamed the store. Never buying from the again