Good people deliver best quality pizza I like what they do with pizza here. The people put together what you ordered in a neat, caring way and it's ready on time.
Portage road the ONLY pizza hut I go to ,great service and better people, outstanding food
Refused to honor their unexpired coupon Poor customer service
Make sure you get your receipt if you use a debit card because they take it among themselves to take a tip off your card. They took a 7$ tip off my card for a carry out and it was the manager who did it and he wouldn’t give me any information on how to contact the owner. Told me to bring my bank statement up in 3days.
Food was old and cold. Not in a warming bag. Not enough cheese to make toppings stick to pizza. Products and promotions very misleading. When we called to ask that our situation to be made right, we were told to call back the following day. We did and were then told a manager would return our call. That call didn't come. We called back again and we were given a personal phone number to call manager. The manager insisted our order was fine because he himself delivered it. Our order was in fact delivered by door dash over 30min after it was picked up from the store. When then provided a screenshot of the confirmation message. Manager told us he just left the ER because he wasn't feeling well (not our business, not our problem) and couldn't deal with our problem until the following day MAYBE. He further said he couldn't refund our money unless door dash refunded the money to pizza Hut and was unwilling to replace our order. Never again.