Just pick up two 7 dollars pizza and was charged 31.00 And got home and all the toppings I ordered wasn't there I called back and the lady asked wast there any one that could understand her here at my house I told her I was 73 and I understand everything she said she refused to give me my money back not even part of it so I will have speak to corporate about this matter for how long it take.This wasPizza Hut on Edgewater Dr Orlando Florida, be careful.
My elderly sister ordered a large pizza from this location. When it was delivered, my sister opened the pizza in the dimly lit hotel room and began to eat. When her son stopped in for his share, he discovered the pizza was lacking special ingredients he had requested. My sister continued to call this location, and after sitting on hold for an extremely long time, she was met with 5 attempts to find a resolution to this issue. Each representative put her on hold in the middle of the conversation to then have another individual do the exact same thing to her. Because of the long wait time on hold, she continued to eat the pizza because, like I said, her son had the special requests and she was hungry and the pizza was fine for her especially at 11 pm at night. One woman stated she can replace the pizza, but she will need the wrong pizza back in return. When my sister started to tell her the situation, she was then again put on hold mid sentence. Extremely unprofessional customer service at this location.
This is the worst experience I have ever had with a pizza hut. Thought I would swing by Pizza Hut before heading home from working all day. I got home to open a pizza and find only one of the three (expensive) toppings is on the pizza. I called to speak with the manager, and the only option was to bring the pizza back, and they will remake the correct pizza. Unacceptable! I live near millenia, and that option would defeat the whole purpose of going to Pizza Hut. I wanted something quick, simple, and easy, but this was not to be expected.
The food was not cooked all the way done.
One pepperoni per slice? Saddest looking pizza. Plus they charged for parmesan cheese, but then didn't give us any.
AJ has great customer service skills I will be here again
The drivers are always polite and courteous the their customers