Ordered online and then it was canceled without anyone telling me. My family waited over an hour and then I called to find out it was cancelled. After that they just continued to just place me on hold again and again when I tried to resolve issue
Like everything in Kennesaw Pizza Hut SUX was charged $21.00 for a medium pizza they called a large . Like all the Pizza Huts around here , you can't eat inside.....Pizza Hut you are killing yourself and we are losing a great pizza for sorry service and no inside dinning
I ordered thru the app. Pizza said ready in 45 min. Get to the store and the lady said her GM walked out on her @5:30 pm today and my pizza wasn't ready. Couldn't give me a refund until tomorrow. I'm so pissed off. So how am I supposed to feed my family. Can't get my money back until next week sometime. This location is trash. 4/13/2024 order placed @ 7:47 to get to the store to see no food being made. I feel the management at this location needs a few classes. Or close this location after looking at these reviews
This place has 3 people working and there is no operating strategy, nobody wearing gloves making food...the back looks old and unkempt, lighting is dreary. No one is working with a sense of urgency. I won't be ordering from here again.
I order plenty of times from this store and it seems to never fail… they alway forgetting my drinks
Order was wrong from location food was cold by the time delivered
I’ve only had a few issues with my order, and all seem to be recent issues.
Ordered through the app. Found out the delivery was going to be made by Doordash. They were late. When the pizza arrived, it was cold. The order was incorrect. Ordered a Pan Pizza, received a hand-tossed pizza. Tried calling the store, kept getting disconnected after a few dozen rings. Finally contacted someone, asked to speak with the manager, was put on hold for 22 minutes before I hung up and called back. Eventually spoke to a manager (DAVE) who apologized and offered to credit my account back. Still have not seen the credit on my account.
5Stars!! Driver Russell brings your food as ordered, fast, fresh and still hot!! Much better than DD!