Pizza Hut

Thanks Pizza Hut, no pizza delivered, no text, no call. But, my credit card has multiple holds on it for the pizza. "Couldn't have been a worse experience"

Food was as a Pizza Hut should be.

Very rude older guy working here

My family and I have been ordering pizzas here for the past 15 years. John, the manager at this Pizza Hut, is an amazing guy with a great personality and attitude. He provides service like no other. Same goes with the high schoolers that work here, amazing joyful people. On January 5, 2024, I had a pickup order my dad instructed me to pick up for a family dinner. Large 3 topping pizzas are almost 15 dollars each, and we had ordered 2. Considering Alabama’s 9% sales tax, at most, the total price for 2 large 3 topping pizzas would come out to be at most $32.70. Rob, the worker that works here that we always run into problems with, charged a little over $42. His $10 overcharge was confirmed by the manager John after my dad had called and complained of the overcharge. John claimed that he couldn’t fire Rob, but if you ever see a bald oval faced clean shaved white guy with almost reddish skin, walk out and come back another day because that’s Rob, and he is a horrible being. Rob is the only obstacle that stops me from eating Pizza Hut, and this is the only Pizza Hut in a 5 mile radius of our house. Everything is perfect about this place, I bet if Rob was fired from this Pizza Hut, the customer satisfaction would rise. Rob’s horrible personality is confirmed by the high school workers, that always ask me to order pizzas there so they can make my pizza, but I simply tell them, “Rob is the only reason I don’t like coming to your work and getting food there.” They all simply say, “Oh, no one likes him, and he’s super racist.” I feel bad writing a horrible review of this place just because of one worker, but Rob needs to get what he deserves, and he deserves to be fired from Pizza Hut. For the past 8 years, my family and I have had issues with Robs overcharging issue, and no one there has seem to do anything about it because he is still working there. Vegetarian options: If you’re a vegetarian, you can add veggie toppings, and get the cook to clean the cutter. I don’t think Rob cooks, so you can ask the cutter to clean the cutter or use a clean cutter to cut the pizza avoiding the consumption of meat residue from the cutters. Parking: Too many parking spots, even on a busy occasion, there are more than enough parking spots. Wheelchair accessibility: They have a ramp opposed to a curb to get inside the building making it easier for Wheelchairs to access the building right next to handicap parking.

We ordered wings from this location an hour and a half ago and they were supposed to be delivered an hour ago according to the website. I called and asked to speak to the manager, but the manager called door dash to pick up the order. The manager was not helpful at all, and was very nonchalant about the whole issue. I am not a person to complain unless there’s a reason.My husband has type 2 diabetes and he needs to eat. I’m sick with covid and cannot leave the house. This situation could have been handled with more grace and understanding than it was. Do not order from this location. They do not care about their customers.

As difficult as it is to get driving help, the delivery arrived in a timely manner. Their Triple Treat Box is wonderful for up to four people. Delicious food, perfectly prepared. These places are struggling these days without having enough help, so please be cognizant of that and be patient.

Well, this is just a sad, sad review! I don't know what the heck is wrong with so many food places in HSV. This is a National Pizza Chain, and the food is...

Ok so I went here for my brother's birthday since he loves pizza even well into his 30s. Well this is the location where the establishment got driven INTO....

Don't waste your time much less your money ordering Pizza from Pizza Hut!!! Such a disappointment. The South Parkway Pizza Hut is close to us, and over the...