We’re here wi the our family, visiting Disneyland. We ordered 3 large pizzas, due to staying in a hotel we requested plates, etc. My husband forgot to add ranch to our online order so he called, he was transferred to the manager and was told they will have to void our whole order (that was already in process according to the first person he spoke to), we declined. A few minutes later he gets a text that says pizza is 4 minutes away from being delivered (we were in a hotel across the street.) We waited, and waited and waited- my husband tried calling and texting the number back to see if he could meet whoever due to them having a hard time finding us. He FINALLY received a response in Spanish and then a text saying order was delivered! It wasn’t!! So my kids went downstairs to find the deliverer. Instead they sound our pizzas sitting on a table at Starbucks in the lobby. The pizzas were cold, didn’t receive the utinsels requested. My husband called Pizza Hut and they said as soon as the pizzas leave the store it’s out of their hands. WTH!!!!! Horrible service! There are plenty of other pizza joints in the area!
Pizza Hut Brookhurst and Chapman is my go to place for great Pizza. BUT today 12/16/23 I ordered online gave me the amount of $21.02 went to pick it up they show no order for me. I say we'll I order anyway paid $24.79 for a medium size 2 toppings and this was the worst Pizza I have ever had ever!! So if you want Pizza from the Hut at this location check it before you leave with it. Karen Wormuth