I ordered nearly $100 worth of food, and when the delivery driver arrived he had the wrong order. No worries, mistakes happen. He had to go back to the store to get mine. Well two hours had passed and I had not heard anything so I called the store. The woman who picked up was extremely rude and genuinely sounded to be under the influence of something, and was not being coherent. I asked to speak to the manager and his response was that they had not had the time to get my delivery to me as they had since had other orders come in, and stated it would be about another hour until I could be delivered my food. My pizza had already been out of the oven for 2+ hours and sitting on their counter, so I expressed concern about receiving $100 or so worth of pizza that would have been sitting out for 3 hours or more by the time I’d receive it. The manager was very curt and rude, and combatively stated “well if you want I can charge you again and remake your order”. Absolutely atrocious customer service and I will not give any business to this store or any other Pizza Hut again. Now I’m out $100 and have no food to show for it, and am expecting to have to dispute the charge with my bank based off of this interaction. Take your business elsewhere, I normally use dominoes as they have never given me any issue and their customer service is stellar, but was trying to take advantage of the big dinner box deal Pizza Hut offers. Sadly a mistake.
The pizza was very cheesy. I ate a jalapeno and olive pizza. It was very tasty. The atmosphere was not great in Fairbanks. I preferred a pick-up rather than a dine-in Vegetarian options: Veggie pizza available
Everytime I order from this pizza hut, the pizza is always perfect and warm no matter how cold it is. The delivery drivers are always friendly and on time or early.
I think the whole staff was drunk and arguing
Drug addicts run this on airport last I was in there
Pizza was great, the supreme was loaded with vegies. My order was on time and hot.
Food was great and the service was fast. Thank you.