I stop by this morning They gave me the pizza with the dough not very well cooked, the dough looked white, I asked for pineapple as an ingredient and they gave me black olives
Horrible service. They need to fire the whole crew and rehire people with some sense. From the phone call to the delivery quality you can’t trust.
I ordered curbside pick up and waited more than 10 mins while the staff was on break. I had to get off and ask for the pizza. I told them I ordered curbside but like many fast food places the staff didn’t care at all. PIZZA HUT please do something about the TIP feature, you want the customers to leave a tip before knowing the type of low quality service we will receive? Definitely won’t be coming here again.
I was a walk-in at the El Cajon store and ordered two meat lover melts with extra cheese, I was told it would take ten minutes while I waited. Twenty minutes later they couldn't find my order so they made me a new order. This one only took ten minutes, but when I checked it - it was extremely hard (over cooked) and appeared to have NO cheese, so much for being a melt! So instead of wasting more of my time: I took the two melts, donated them to one of the local homeless encampments, and went to Dominos Pizza to get something edible. The homeless were very appreciative, but Pizza Hut has definitely changed for the worse! I will NOT be returning.