The pizza is always what I expect
If I could give zero I would. Normally, I do not have a problem with this store but I will never return after this experiemce. I ordered online and had cash to pay. When he arrives, I give hm $40 for a $20 and some change order. He says he only has $7 in change. No offer to return with change, call the store to give a credit or take my debit card over the phone. Enjoy your generous tip. NEVER again. And now I read further reviews and this seems to be a habit of your drivers.
I rate u 1 stare bc u can't even make a complaint bc thay keep hanging up on u and thay keep transferring to different callers u suck
Lazy service. Waited 10 mins for them to get talking about bull to take my order then doesn't tell me any deals charged max for a med pep. $13 parents please please go back to whopping your kids and teaching basic common sense and curiosity. Kids need a world in the nurture
I have liked on the Hilltop my whole life. I go to this lication as a customer and as a doordasher. The whole staff is friendly and helpful but the 1 young guy Nick seems to be very enthusiastic about his Job. He's always nice and helpful. I dash all over the city and this Pizza Hut is 1 of my favorite places to pick up from. I go through there 3 or 4 times a day sometimes. I have never waited more than 5 minutes on an order and it was not the fault of the store. I arrived early. If I'm through there that many times a day I can't imaging the volume of orders they do in a day. I have never been called by a customer telling me their order was wrong. As for the food I eat there often as well and my order is always correct. Food is hot and delicious rather its packed up or delivered.
I always order on the app and pickup at the window..The service is great and the pizza is always nice and hot..And the order is always ready when promised…
I went to pick my order up. An employee set my order on the counter and cockroaches came crawling out of Pizza box
Service here is always slow but it's the only one local, so we just always expect at least 15 minutes past the projected time. Staff and management don't seem too concerned with messed up orders, lost orders, or the absurd wait times. The food itself is consistently good. However, on this last trip, we finally got home after an hour and they had given us the wrong pizza!! Management said I had to bring back the whole pizza and then they would make the one we ordered. So we ended up with a totally non-equivalent pizza. That's just ludicrous because to do so would mean it took nearly 2 hours for a pizza. Hungry kids aren't going to wait! Contacting customer service yielded 0 results too. Kinda ridiculous ♀️