Great make your own pizza options for vegans . Vegan cheese available, plenty of veggies that can be added on, vegan crust options and sauce as well. Great service too!
Ate the buffet which was generally not warm. Pizzas were left out and not replaced often. Pasta was ok except for the fettuccine which was dried out and not hot. Knots were dry also. Service was ok , but never refilled water. Price was excessive for amount and quality. Added service charge of 20 percent but then taxed that charge. Gave cash to avoid another 4 percent and then didn't get the 52 cents of change. All told my 30 dollar bil became 39 dollars. Not good enough to return again. GM
My husband and I went for buffet. There were only 3 tables of people for buffet. We had salad, pasta and dried up pizza.....Just before we left they brought out new pizzas with no one else there and we were leaving.... crazy. Then they charge a 20% "service fee".....to top it off, we paid cash! Our change back should have been $1.48. Waitress brought a dollar back to table of the $1.48 and said,"we don't have any coins". So we paid over 1% for paying cash! Seriously, after the automatic 20% service charge for a Buffet that was $15 p.p. without a beverage!??? The waitress was flippant about it too, like oh well and had not told us about the 20% when she seated us. Why not give the customer the advantage then and give $2 back instead of the $1.48 owed us? Of course if we had used a credit , it would have been 4% charge. I certainly understand now all the complaints and criticism on NextDoor and other social media and why the place was basically empty. Greed, greed, greed will kill your business in an already tough business to be in. The decor is pleasant and comfortable.....but we will never return.
Thank you Jennifer for great, interesting, and artistic food. The places where kids and adults can draw is genius!!!
Got buffett. Soup was barely warm. Only one choice pasta and it was fettuccine. Had to ask girl get pasta. And put a 20% service charge on bill automatically. Won't return
There was four of us and excited to try .Food was awful. Will not go back. I had the spaghetti seemed like it was just tomato paste added to the top with a meat ball. Husband did not eat but a couple bites of his dinner and said it was terrible. Sad .60 bucks wasted .
BEWARE OF 20% SERVICE CHARGE ON YOUR BILL Food wasn't that good and it was cold the pizzas usually come out very hot. Bill came and noticed the 20% service charge on the bill. Told them to take it off and the manager came over with attitude. She says I will take it off this time. I said I won't be back next time. Pizza Gallery used to be so good. It's going downhill really fast. Save your $$$$$ and go somewhere else in viera. There any many restaurants to choose from AVOID this place.
The food was excellent as was the service. However, the prices are super high and I did not like being forced to pay a flat 20% "Service Charge" or gratuity on my bill. I view the gratuity as a reward for good service. This place took that option away from me. I'll never go there again. UPDATE to the "Response from the owner" No sir, I vote with my dollars and like I said, I won't be going back to your establishment because of the service charge. I view it as a sneaky way to just raise prices.