Pizza D’Amore Long Beach

Our order: Ribs & wedges Wings 1 topping Calzone with Italian sausage. We placed our order through Slice which we later found has different food descriptions and images from their actual website. For the ribs, Slice depicted spare ribs that looked like they had actually seen a BBQ grill. What we received was baked baby back ribs that were lightly sauced and void of flavor outside of the sauce. All of the potato wedges were under cooked and was like biting into a once frozen potato that had been microwaved then served. The Wings shown on Slice were described as being fried. What we received again were baked chicken with a light drizzle of BBQ sauce again, void of flavor outside of what the sauce provided. The Calzone was, meh... Undercooked and soggy but the flavor was ok and paired well with the garlic bread that came with the wings so the meal wasn't a complete loss. Once I received the order and saw the state of slop that was delivered I called the store. The person on the phone said "expecting the food to resemble the image is like getting image quality food from McDonald's". Which, fair... but what he failed to acknowledge was the images AND descriptions shown on Slice compared to the food we received appeared as if it came from a completely different store. Compared to the quality of what we received, it did not appear that the store was even capable of producing anything remotely close to what was in the image. Knowing this in advance would have made us order something else from somewhere else. The person I spoke to most likely couldn't tell the difference between spare ribs and baby back. Or knew that just because you add BBQ sauce to something, doesn't' make it BBQ. Ignorance is forgiven. But willful ignorance is deplorable. $54.99, down the drain. We gave most of it away to some of the homeless folks in the area. We tried to save some of the food with the air fryer, hoping to add texture other than mush. It was no use. My suggestion, you are responsible for how your business is presented on any platform where you receive money from being on said platform. Brand identity and consistency does wonders with managing expectations. If you are going to call something BBQ and sell it as such, actually know what that means. Maybe the pizza would be great but I couldn't see myself going there after that convo. At least the delivery person was nice. Edit to your response: Your response is canned and resolutionles. There are too many other places to try for me to give y'all me money again. Kid-friendliness: The customer service had the touch of a body 10hrs into rigor mortis.

Trash I ordered 12 piece wings with extra buffalo sauce the didn’t put no sauce in my wings then I tried to get a refund they only offered me 50cents back refund this the 3rd time this happened don’t get your wings here

I go here a few times a month with co-workers and it is a great space to blow off steam from the week, and begin your weekend with the correct head.

Waited about 20minutes for my relatively pricey deluxe calzone to be made, my friends was coming out but the cashier politely let me know they'd have to make it a second time because it got stuck to the oven. So, I wait twice as long and when I get the thing it's a bit undercooked and greasy. That's not the end of the world. But I see some kind of a hair immediately upon grabbing the first slice. Once I see there was this hair in my food I waited so freaking long for, I calmly and quietly approached the counter with the food to show the hair to the cashier. The cashier immediately saw it and called the cook, the cook came over and blames it on me after acting like she didn't see it. She begins raising her voice at me insisting that it's not a hair and aggressively throws the food into the bin. The entire kitchen gangs up and rudely accuses me of putting it in myself (I have a bald shaved head) They made me awkwardly get the rest of the calzone from outside and they refunded me without as much as a sorry. 45minutes for a hairy calzone that I didn't take a single bite of and sh1tty treatment when I bring it up. This is why I don't eat at small businesses in LA county

Las porciones son grandes, el precio es bueno y la comida es realmente buena Vegetarian options: Ensaladas