Pizza (216)

Ordered this to go and wasn’t super impressed by the looks of it. Just looked like a standard pizza, nothing super special. The crust was crunchy but soft and there was good amount of cheese and toppings.

Great, friendly service. Excellent pizza. I had a relatively large takeout order - six pies and some wings - on a Saturday night. It was ready at the time I requested and the pizza was delicious. I was nervous because it didn’t have straight 5-star reviews, but it was the closest pizza spot to my apartment so I gave it a try. Exceeded expectations on all fronts.

Very good pizza, great atmosphere and excellent staff.

Peirogie pizza was unique and really good! Service was great. Kept our drinks full and were very prompt. Awesome beer selection. Will be back

Not worth the hype. Edible but way overpriced for quality

Edit: This business committed credit card fraud by changing a takeout tip from $2.00 to $50.00 in retaliation for a 1 star review. Cleveland Police have been contacted along with American Express which has already issued a chargeback. The owner of this business (Johnny Lis), in an effort to retaliate against me for a 1 star review, has begun harassing me via phone and text message and has also stalked my LinkedIn profile. He has threatened to contact my employer to make defamatory statements. He has also repeatedly used a slur to reference my membership in the LGBTQ+ community. As such I have filed a harassment complaint against him with my local police department. Mr. Lis has also committed libel by making written claims that I was drunk and belligerent at his establishment while picking up a takeout order (FYI Johnny, Hyatt management have already been contacted to request that they retain security camera footage from The Arcade which your business is located within in order to assist in proving your statements are libelous). Take your business elsewhere. The food is good. The people are the definition of trash. Review of original experience on 2/22/24: Abysmal service and attitude from the employees/management. Stood around for a good 4-5 minutes waiting for someone to greet me when I came to pickup my takeout order. Saw staff chitchatting with each other while I waited at the counter. One of the pizza prep guys had to go get the bartender to stop gossiping and actually do her job. Not only is cashing an order outside of her wheelhouse, it would seem that packing a bag is also beyond her comprehension. A portion of my order was missing when I got back to my room at the Hyatt and unpacked the bag. Returned to Pizza 216 to report that part of my order was missing. I was told they'd remake my order as the unbagged items had already been discarded. I declined the offer to remake the food as I just wanted to wrap up my day and go climb in bed in my hotel room. Management issued a refund for the missing items but refused to issue the refund to my corporate credit card instead giving me cash despite my objections. While trying to express my frustrations the manager mocked me telling me to "use your words like a big boy", which is incredibly insulting considering I am on the autism spectrum, albeit high functioning. It’s an order of nachos and garlic knots. There’s no reason for it to get screwed up. This solely happened because the bartender was too inattentive to pack half the order in a bag. Get rid of your ditzy, airhead of a bartender rather than cop an attitude with a repeat customer who calls a spade a spade. When I dared to call out the inattentive behavior of the bartender I was met with numerous obscenities and told to leave in an incredibly aggressive and unprofessional manner which included a slur referencing my membership in the LGBTQ+ community. I stay at the attached Hyatt over 100 nights per year and I’ll be taking my 4-5 monthly orders to DoorDash and Domino’s after the treatment I received tonight from the bartender and her meathead manager. I’ll also be having a conversation with the Hyatt GM about the unacceptable behavior of one of their tenants in The Arcade.

Food items and beverages are great but it is so expensive also it is bar restaurant so they charge 20% tax. Other than everything is good foods, vibes and stuff. Vegetarian options: It has very few options but you can ask them for pure veg options.

Came in with 2 of my boys (11 and 9) for pizza before the Cavs game on 2/27/24. Pizza was phenomenal and the entire staff was polite/friendly. Perfect place for a pregame meal! Thank you!