Pieology Pizzeria Bressi Village, Carlsbad, CA

Where to begin.. I stopped by here because Doordash gives me 21% off here for being a driver. I placed an order online and was surprised when it said it would take 15 minutes. Upon arriving it was a complete ghost town inside, I was the only customer. Still, it took about 10 minutes and I was not greeted by staff (a group of teenagers) who were chatting loudly among themselves while I was just sort of there, being ignored. Their conversion was insensitive and questionable. Anything that should be included in the price of the pizza is not, from the normal non-thin crust to a side of ranch costing $1 extra. I used the restroom while I was waiting and it was quite dirty with graffiti and it had 2 soap dispensors but both were out of soap. To think that employees had the same problem is concerning. I ordered the vegan meatballs on the pizza but the website did not inform me that this location was actually out of that, but the guy who made the pizza gave me an inferior mysterious substitute. As far as the pizza itself goes, it was boring and forgettable and not worth $15 in any way, shape, or form. Oddly enough it tasted like it had zero salt and the bottom was burned somehow (see photo) I've had better pizza from no-name small business markets. Avoid this business by all costs. Vegetarian options: They were out of vegan meatballs but I was not informed of this until I was picking up in person

Ordered a custom pizza for pickup. Had to wait 15-20 minutes past the estimated pickup window even though the restaurant had few customers. Pizza was BURNT to a crisp. For the prices they charge, this is a crime. Pathetic. Save yourself the time and avoid.

Handed us the wrong pizza. Very slow service. Pizza is NOT the best. Burnt crust

Went there for lunch. Not too crowded. Had a calzone, it was good.

Great build your own pizzas here. Staff is always friendly, pizzas are tasty, and they have a nice outdoor area. This pizza is better than 90% of the pizzas in the area. Good luck finding good pizza. Can't go wrong here!

Amazing food, great atmosphere. My spot to go with the kids. Parking: Great and easy parking

Since October 2022 I have been a consistent customer at the Pieology in Bressi Ranch. Whether it’s just for a fountain drink or a pizza I go at least five times a week. I have received nothing but the best quality of service and kindness from this team. There have definitely been some changes in staff since then but to the shift leads that have stayed like Dani, Indika, and Ryan… they go above and beyond treating all their customers and the staff around them with pride, respect, while ensuring everyone’s wellbeing and happiness. The reason I point this out is just to help their management appreciate all their hard work and what they bring to Pieology and Bressi Ranch.

This is a nice place. A little inconsistent but you can get a pretty nice pizza

We’ve ordered pizza here through the website for delivery four times. Two of the four times our delivery has been cancelled by the delivery driver (contracted through Uber I believe) because the order was not completed. Most recently we drove to the store ourselves and they said they didn’t know why the pizzas were never made and don’t know how to refund the order. We’ve spent over an hour making calls attempting to get a refund without success - usually no answer, otherwise employee doesn’t know how to provide refund and can’t find someone who does. Still without refund.