I’ve tried your sandwiches multiple times in the restaurant and I know you guys close at 4pm. I ordered a Cubano sandwich through delivery at 1:30pm. My sandwich tasted and looked like it was not prepared at the moment and you had the sandwich since 2 hours before, ready for someone to order it (this why on the app said: “was prepared quickly” and arrived earlier). I think for the price and your high reputation, you could have prepared my sandwich at the moment you took my order, no matter if you are getting ready for your closing time too early. It’s not fair for customers who are not buying your sandwiches at 9 in the morning. I won’t order or buy from you guys again.
Wow, the staff were incredible, so welcoming and accommodating. I had a tuna crunch with coriander and Garlic mayonnaise, my husband had the Reuben, both were absolutely to die for. The coffee, 1white, 1 black, just strong enough but not too strong. Only marking the atmosphere down by 1 star because I'm neurodivergent and the music was a little too loud and distracting but that's more on me than the place. Felt very now. Ps Nottolenghi is a very clever and amusing title for a sandwich.