Bad attitude! Bad service! And bad sanitation issues! We found two bugs in the soup and we asking to change the soup. They agreed at the first time, after the waitress bought the evidence back to kitchen. Then they suddenly changed their attitude. The owner of this kitchen told us they are the black paper and trying to EDUCAT us what black pepper looks like in the soup. What disrespectful behavior! With the sanitary considering, I will not suggest anyone go to this restaurant. There are lots of other good restaurants in Cleveland. DO NOT GO TO THIS RESTAURANT!
Amazing food. Best Vietnamese I've had int town. Great service, great location. This place is a gem!
Horrible service. The line was super long when there are plenty of seats open. Got seated after a long time, no one brought out the menu for 10 min and when we asked to order twice the lady said not to talk to her.
BEST wonton soup I’ve ever had. Tender slices of pork, delicate stuffed wontons, layered and complex flavored broth. Service is always spot on!
Negative it should be if there is the option. Horrible food quality, poor customer service, and rude owner for honest feedback...
Getting seated was a breeze which is a nice change from the other pho shops in the area during peak hours. Their food was good and came out fast. Unfortunately, I can’t say that they are better than their competitors. Service was mediocre and staff were disorganized. They either needed to reorganize they staff’s workload distribution, hire more servers and train their current servers to be more service-oriented - these may be a growing pain that most new restaurants are experiencing. In the future, I hope they continue to improve. I wish my first experience were more pleasant.
An awesome place! Went to dinner with family, food was fast and excellent, and the waitress is so nice and friendly. Highly recommend!
Delicious banh coun and bun rieu, fast service.