Philz Coffee

Loved the hazelnut blend. I don't usually drink cream and sugar so when I asked for light, it came out perfect Parking: Parking can get tight in this lot

This is my favorite coffee place ever. The staff is so kind and helpful, the coffee is the best I’ve ever had. The mint mocha (hot or iced) is the best drink I’ve ever had, not just including coffee. Will always recommend to anyone.

I’m going to pre-phase this by saying I’m an Ex-Philz employee (not at this location): This used to be my go-to place for Philz mainly for the size of location and because OTF is right across the lot. But daaang, the way they’ve been making their ice coffee is way off, I am unable to even drink it. It’s always watered down. Always, for the past 1-2 months. My ice is already melted when I they call my name especially when there’s a particular barista making it. It’s like they don’t use fresh ice, they use the ice that was used to cool the hot coffee. I’m not going to call them out, but every time I seem them, I leave. It’s that bad for me. I’ve tried to have them remake it- they add less cream or less sugar, but that’s not the issue. They may need to do see how their peeps are making their coffees because it’s inconsistent. Although appearance is the least of importance, they look like a really sad watered down coffee. Like they don’t even try. Philz is known for their fluffy shaken heavy cream but I’ve been getting something way less than what they used to make. I’ve been going to the other location at Ice Box and WOW you can tell the difference in their iced coffee. I drove directly there after I got a sad and watered down mint mojito at this location. Ice Box location made it to perfection and it had the traditional fluffy little cloud of heavy cream which is a cute touch. Don’t tell me it doesn’t make a difference because it does.

The service here is always slower than other Philz locations, and it’s not always because they’re busy. When I went today, there was nobody in line to order and just 2 people who were there waiting on drinks. I realize they also have mobile orders, but waiting 10 minutes on my drink seemed absurd given how slow it seemed. I was also given the wrong drink, which I unfortunately did not realize until I had left. This is the second time I’ve been given the wrong order here. The first time I was given a hot drink instead of iced and they remade my drink.

Coffee is very good. Just stay away from their Chai tea.

Super friendly staff and their service was fast and most importantly, accurate. The coffee is delicious and their shop is friendly and very clean and inviting.