We waited close to 40 minutes for a combo lo-mein dish which arrived with just chicken. We brought it to the attention of the server who took it back. We waited another 30 minutes only to receive another dish with tofu in it which was not listed as a combo ingredient. At that point i was done eating and my husband just cancelled his meal. The receipt showed the waiter got it wrong the first time, and we're assuming whomever was cooking just put qhatever they could find thecsecond time. We hadn't been to P.F. Changs in a long time so it was very disappointing. The manager just looked at us clueless and offered no customer service. They gave us two coupons for free lettuce wraps. We probably won't go back.
The service was great but the food was mediocre. The fried rice wasn't fully cooked. It was hard. The Mongolian beef was good but lacked sauce. There were too many greens that over powered the beef. The drinks were lacking in flavor and quality. These were the non alcoholic beverages. The cucumber limeade one had an over abundance of cucumber chunks. It was watery. The shrimp dumplings pan fried was a great appetizer, definitely recommended. Just get water or try their alcoholic beverages.
Service was slow for the place being almost empty. The food was OK but nothing I would go back for, also alittle pricey.
Our waitress Tiara was fabulous. Very friendly and checked on how we were doing often.
Maya did a wonderful job and never left us waiting for anything!
maya was a great server very kind!! also very pretty and welcoming food was 10/10 Dietary restrictions: plenty of gluten free options :3
Had a great night with some friends! Food was on point tonight service was super quick. The Chocolate wall cake and the Apple crumble were defiantly mouth watering! Best of all our server Jade had us taken care of the whole time and didn’t skip a beat. Overall a great night out for dinner.
Jade was great, very friendly.
Maya was great!! Super attentive and friendly definitely enjoyed our first time experience.
Julia did an amazing job serving us today, she was delightful, accommodating and such a big help!