Ordered two cheeseburgers, for some reason one came without cheese. We asked for ketchup for the fries the worker insisted it was in the bag. Came back a minute later to get the ketchup and ask for a slice of cheese to be added to my cheeseburger (checked the reciept it was listed as a cheeseburger) but they had already closed, around 20 minutes before closing. The only saving grace for this poor service is the quality of the meat, it was actually pretty solid
I ordered the combo and didn’t get the burger. Extremely disappointing and frustrating.
Burgers are delicious and portions are generous. Thank you!
I cannot explain how bad it was. I was waiting for my Ubereats delivery for more than 1 hr and the delivery still has not arrived. I called the Uber driver and he said he is still waiting for delivery. And later I called the restaurant and asked for my order and the person who talked to me was so rude and unprofessional. He said that the restaurant is too busy to serve your order. On top of that he told me that if it's so urgent than come to the restaurant and pick it up. This is so unprofessional as I was supposed to get my order 1 hour before. But in the end I cancelled the order and ruined my birthday. Sorry but not sorry. Worst customer service ever. Never order from this store again.
Good greasy gut bomb. Cajun fries are spicy af which is great. Avoid the LIC location!