Penn Station East Coast Subs

Sandwich was sloppy.

The girls taking my order & cashing me out were SO rude. No one said hello, they were so dismissive with the nastiest attitudes. After the last girl cashed us out, she didn’t greet us either…she immediately turned around, pulled her phone out & went to the corner. Customer service is just piss poor, for no reason. I just don’t understand it, it truly made me feel uncomfortable. I won’t be back. My food was a greasy mess, literally I’ve never had that much grease in a penn station chicken Philly. 2/10 experience.

Great customer service, they aren't wearing masks, however, there are shields up **October, 2022 Delicious sandwiches and the fries warm up great in an air fryer. No masks and the plexiglass is gone I just make sure my prayers are said before I eat. ***February 2024 Polite servers and cooks. Restaurant and Potatoes Room are clean. No masks, no plexiglass: It's truly eat at your own risk. Their sandwiches are incomparable, though

Normally won't call out a staff member unless they're "above & beyond" or subpar. However, the manager here needs to learn two things: 1. Not to be trash talking/gossiping about fellow employees when they aren't around, even if it is work-related. 2. Her voice carries really, really well (and she can be heard everywhere in the place). I was able to follow her part of every conversation the entire time I was inside. And considering how loud the music was playing, that's a considerable feat. The gentleman who took my order was a delight: we joked - I was the only customer at that moment - and generally had a good time at both the ordering station & again when I moved over to pay. Got the Chicken Cordon Bleu on multi-grain bread today. A tasty & very messy sandwich. Nearly needed a fork to get all the bits when I finished. Parking: Shopping center so, lots of spaces. Kid-friendliness: Unless your kid needs a leash they'll be fine here. Wheelchair accessibility: Tight from the start but there are a few tables where a chair can park easily & without fear of blocking others.

This is the worst penn station. Do not go. The employees are always new. I gave them 3 chances. They screw up the order every time. And simply does not share the standard other penn station locations have. I wouldnt feed this locations food to a dog.

Poor sandwich not enough meat on the sub very poor taste

Food is usually pretty good. I really enjoy the chicken pilly not on the menu board but offered when ordering online. I often see people with long hair not pulled up though.