Penn Station East Coast Subs

Very unprofessional customers had to wait till only cashier get off the phone doing online orders meanwhile we just standing there I asked was she the only person taking orders another customer answered it was at least 10 workers on this Sunday line out door cause cashier to busy taking online orders and disregarding the walk-in ppl I guess I’ll go across the street to Jersey Subs not the same but customer service is way better

Average to better sandwich shop. Portions aren't like they used to be, but shrinkflation is real. Almost always enjoy my food here, but there is a bad miss on rare occasion. Favorites are the grilled Italian and cheesesteak with onions and mushrooms. Recently had the chicken parm and it was good as well. Parking is average and finding a spot isn't an issue.

Nice and clean inside employees were nice and friendly service was good and fast.

Honestly guys…these fries compared to the video that’s posted here showing actual fresh fries is really disappointing and a waste of my money.

Great food and great staff!!! Great customer service!

There are very few times I have received such kind and intentional customer service anywhere, let alone a chain sandwich shop. No less than 5 employees greeted me, remembered my name, and said goodbye to me and all I did was pick up my online order. Fries were fresh, order was perfectly accurate, and the cookies were bagged right against a hot sandwich so it was warm when we went to eat it. I never expected to leave a review for a Penn Station but this team deserves every star available. To the team working lunch on Friday 2/23/24, thank you to each one of you!

Great service and subs as always!