One of the worst sandwiches I ate in my life. I ordered more meat on my sandwich and I got one extra strip and half a pound of saurekraut. Fries were over grease, I had to trow them away. Waist of the money. Would not recommend it.
Clean booths and friendly crew.
Preston was extremely polite and took great care of my father and I, food was excellent. Glad we decided to try you guys out and have dinner
Awesome! Everything was super delicious
Penn Station is beating out Firehouse as my favorite sub shop. Their bread is perfect and buttery, and their cold classic Italian is absolutely delicious. Maybe a bit heavy on the banana peppers, but that's just a minor quibble. The classic Italian is what I judge any sub shop by, and Penn Station does it better than all their other main competitors.
Love Penn Station but this new location is fantastic!! Super friendly as soon as you walk in, great food and great atmosphere!!
The cashier was very kind, but the service here by manager Tiffany was terrible! I ordered and paid for my food online only to show up and they didn’t have my order. No big deal-I re-ordered and patiently waited while they made the food. It’s when she wouldn’t give me my food without me paying for it again that I became upset. I could see the pending charge on my bank account and had the order confirmation. I showed her both and was laughed at and told I couldn't have the food I had now waited for twice unless I paid again. The story goes on and on, but in the end I was refused her manager’s name. She did explain that something happened with the online ordering process and it would “probably” fall off my account. Bottom line, I paid over $120 for 4 sandwiches and 1 fry that were all cold by this point with a hope that half of it would fall off of my bank account in a few days. Not acceptable! Update-the next day it had cleared my account, so I did pay twice for my cold food. I can’t wait to deal with Tiffany again…
My first time at this new store. Excellent sandwiches as always from Penn Station, probably the best of any chain. I highly recommend getting a toasted sandwich.