I always enjoy visiting Peet's. It has a great atmosphere.
The one star rating is for the poor food prep for deliveries. This location sends out online orders without placing items in a bag, so that food items are literally left on the ground outside your door. Can't even imagine how items are handled by the drivers in their vehicles. For sanitary reasons items should be placed in a cardboard carrier, stoppers or tape over the sip hole, small bags with food items taped closed and not just folded over, and all items placed in a handled bag which can also be stapled or taped closed. In other words prep delivered food items as the stonestown peets does and nearly every other food delivery place where items arrive in sealed packaging. Updating my review 11/22/2023: since the stonestown peets was under construction I've been ordering from the west portal location. I commend west pirtal peets for improving the packaging for delivered items. Much much more sanitary.
Staff is friendly and know you by name. Good place to chat or wifi
Great place great atmosphere. The Staff are very friendly..
West Portal is the best Peet’s I found. Friendly and welcoming service. Delicious coffee and food. Skip the Sloat location. The team there is surly and acts like they’re doing you a favor by serving a cup of drip coffee to you. The only reason NOT 5 Stars is because the corporate management of Peet’s doesn’t keep up the physical space great. Like the Peet’s sign out front of The West Portal store that’s missing the logo on both sides of the sign. Ugh - seriously?! Dietary restrictions: GF savory and bakery is delish.
The app reward system can be much better. But good service when ordering in person!
Love Nedim, the manager and his staff. Located in the quaint neighborhood of West Portal and the place itself is a reflection of an old coffee shop in my beloved city.