Peet's Coffee

Service was great, really liked the atmosphere, they were quick to get my order complete and it tasted amazing.

Great Place, best to use the Peet's app and order ahead of time

Staff are always friendly, and the coffee is always delicious! If you like sweet coffee, I recommend the Havana Cappuccino

I knew that in us coffee is not very good, but here its a nightmare. Its even worse than in Starbucks

Fast and helpful vegan breakfast sandwich is great. Even nonvegans love them. Vegetarian options: Bran muffins and plant sandwiches, unfortunately, they discontinued the lemon poppyseed scones.

I had to file a complaint because I come here every morning and the older manager barista lady with long curly hair and an accent has been rude to me on more than one occasion (and rude to other customers who have recently reviewed about her on here) , has made me feel like I'm sort of cockroach. I never would treat my customers in this manner in the local establishment I currently manage & operate. She disrespectfully has made it a point to breach Peet's open door policy ( which I would love to believe Peet's enforces strictly) ultimately making me feel unwelcome & demeanor so completely out of line. She threatened to kick me out if I don't immediately pay for something. My lovely husband has came in to speak to her about it twice now on the occasions she has made me feel unworthy of decent common respect assuming I must be homeless and unworthy of being kind to ... and she still can't be respectful because she has threatened to kick me out if I don't buy something more than once now. Its disgusting. It's embarrassing to know there are people like this working face to face with customers. An employee displaying this type of demeanor and low class...I personally wouldn't be proud to have representing my brand.

I'm really disappointed with my recent experience at Peet's Coffee in Laguna Niguel. I've been a loyal customer in this area for the past 10 years, and I've been frequenting this specific location for the past 3 years. On this particular day, I had just arrived and was planning to order my regular black coffee along with a sandwich, as I always do. As a realtor, I often set up my work station in various coffee shops to get some work done, and this time was no different. However, what shocked me was the manager's immediate and unwarranted reaction. The manager and most likely owner, who is a dark-haired Middle Eastern woman with an accent, came out of nowhere and told me I needed to leave immediately. I had barely been in the cafe for 3 minutes ( no exaggeration) and I had not yet placed my order. What bothered me the most was the manager's terrible attitude and the lack of any initial inquiry about my intentions. She didn't ask if I was planning to make a purchase or if there was anything she could assist me with – instead, she simply demanded that I leave with a snarky attitude. It was a jarring and unexpected experience, especially given my long history as a customer at this location. I'm not usually one to write negative reviews, but I felt compelled to share this because the manager's behavior was completely out of line. A simple question about my intentions would have sufficed, and I would have gladly placed my order as I always do. This experience left me quite appalled, and I hope it serves as a reminder for the importance of courteous and respectful customer service in any establishment.