Pavement Coffeehouse - Brighton

Staff was rude. Made me feel uncomfortable and laughed about my disability behind my back.

Went for the first time today with a friend to meet for lunch. Brought my 11mo old along. The place does not have a high chair for young children. The (young) people behind the counter even seemed confused as to what I was asking for. After I placed our lunch order I also asked for 1 slice of toast for the little one so I could give her something to munch on while I ate my lunch. The only toast they could offer me was a slice of gluten free white bread, for which they wanted to charge me $4.50 (seriously? For a slice of toast?). Or, as was suggested, I could buy a croissant.... I made due with a baby snack I still had in my bag and decided to not visit this Pavement location again. They should do better. Have at least 1 high chair as almost all other places around Allston and Brighton! And have some more flexibility and consideration towards your customers.

This is my favorite pavement location - great when it’s nice out and you can sit outside! Their bagels are a go to for me and the staff is always nice.

the presto pesto is the best bagel sandwich i've ever eaten in my entire life

Ordered a chai latte, gave a tip, waited 15 minutes, saw at least 20 people coming in, ordering, and getting their orders. Asked them how much longer I should wait. Got the answer 5 more minutes. Asked if I could cancel the order. Got the answer they are making it. What made them think it is okay to prioritize that 20 people’s order which came AFTER mine? Got my latte. Threw it into their trash can. During this whole time, there’s not even a slight intention of explanation from the staff. Terrible customer service.

Amazing vegan options! I come here multiple times a week for coffee and bagel sandwiches. LOVE their presto pesto.

Very expensive for a coffee shop. I ordered 2 sandwiches and 2 coffees. After a $7 suggested tip I spend almost $40. The bacon on one of the sandwiches was almost like beef jerky. But this one mid morning, so I guess it is what it is. But at the $12 dollars for a bagel sandwich my expectations were underwhelmed. Order ahead of time. You can spend up to 10-15 minutes waiting on a steady day. Staff is alright. Seating can be scarce. Seems allot of people often work in the small dining room.

I went here after an interview nearby. The coffee was good. I also got a whole grain everything bagel. This is the first time I have been to a coffee shop that has this option. I had it with veggie cream cheese. It was delicious. I will definitely go here again if I get that job or am in the area again.

Great company . Terrible team working here Terrible customer service. They gave me two cold breakfast sandwiches. And their expensive! The cheese was not melted. The croissant was good but it was so unpleasant eating a cold breakfast sandwich. A friend had bacon I think the bacon was cooked but they didn’t goat the bagel or melt their cheese either. since they want to be petty they lost a big spender.