Wonderful and yummy coffee house. Atmosphere is clean and comfy.
Food was fine, coffee is not great- and too expensive. Service is awful- every time I go the staff is so rude
This was simultaneously one of the most overwhelming and underwhelming experiences of my life. I paid $7 for an untoasted, cold bagel with cold cream cheese. There was nowhere to sit or stand to wait for your food, and due to the size of this place, maybe consider turning down the volume of the music. 0/10 experience and food, find a Bruegger’s instead.
Great bagewiches and nice dark coffee. Not crowded on a weekday
Love their bagels! I had a traditional cream cheese with the rosemary salt bagel. I strongly recommend it!
We rushed to get there at 3:45 PM before they closed at 4. We ordered two chai lattes and two other lattes. The barrista took 15 minutes to make the drinks and served us only one chai latte at 4 rather than the two we ordered. When we told the barrista we ordered two, he told us the ticket only had one Chai latte on it so we promptly told him and the other servers that we ordered two Chai lattes and were willing to pay for the second one. We were rudely told by Will several times that they were now closed and there was nothing they could do. Long story short, we paid for the cashier's error, and got to experience first hand poor customer service and poor problem solving by Will, the server/cashier. The one Chai latte we had was watery too. It is a pretty place marred by the uneducated and unsophisticated employees.
A staple of the Berklee community! Provides a warm and comfortable space with a range of seating and lighting choices. It's one of the more expensive spots, but great for a bagel sandwich! I spilled an entire coffee all over their floor and one of their managers(?) very graciously mopped it up after giving me a fresh cup of coffee!! I was so embarrassed but she made me feel very welcome!