Oh my goodness! I was here with my best friend. The food is exceptional. The staff is top notch. The atmosphere is warm and comfortable. The best part was meeting the head chef, Sal. What am amazingly humble, kind, sweet & talented man! Patsy's is a MUST GO place in NYC!!
I'm sorry to submit a more or less negative review, but I think that it's valid. Everyone there was very nice and the service was good, but the food left a lot to be desired. I saw other customers receive dishes that looked wonderful; however, the manicotti that I ordered was unlike any manicotti I've ever had, in not a good way. I didn't say anything, because at the time I didn't know how to describe what was wrong with it. However, the next day, I realized that it was simply not fully cooked. My reference for uncooked pasta is whether I boil boxed pasta enough (in other words, undercooked is boney) - I don't make homemade pasta. At Patsy's, I'm sure that they don't use boxed pasta and that their pasta is homemade. As such, undercooked isn't going to be boney. That was what was wrong with my manicotti - it simply was not fully cooked (the cheese inside was also lukewarm, further suggesting that it didn't cook long enough). My other complaint is about the Caesar salad. I asked the man who was working the room (kitchen manager, perhaps) about the salads. The Caesar was $16, which suggested to me an entree-sized dish which I did not want. He immediately told me that they would prepare whatever I wanted, no problem, and that he would tell my waiter. So, when I ordered, I ordered a half-salad, which my waiter clarified would be an individual salad. That was exactly what I received, and I will say that it was extremely good - I really enjoyed it! But imagine my surprise when my bill arrived and I was still charged $16! I asked the waiter about this and his response was that all the Caesar salads were $16, regardless of mine being half the size of the menu item. Really? I didn't say anything because these days you don't want to make a scene, but that is enough reason not to go back to Patsy's. As far as the salad pricing, that's kind of a screw job on the customer.