Parkestry Rooftop Bar & Lounge

Great atmosphere. Food was delicious. Great views.

Didn’t have the best experience here. Had a reservation and the host asked me to wait while she found a table. My friends and I were celebrating a birthday and once everyone was there the waiter told us he could only serve the gentleman in the group one drink because they appeared too intoxicated and then couldn’t serve them anymore. That was not the case, we just wanted to have a good time and this clearly wasn’t the place to do so. The energy in here was just not good, it felt as if we were being judged. Definitely would not recommend. The only reason why I gave two stars was because the one drink I had was pretty good.

Would suggest making reservations, as it gets quite packed. Great views of Disney's California Adventure and Disneyland. I don't know if the show was different on the day we visited, but we were not able to see Disneyland's fireworks (other reviews showed pictures of them, so I thought they would be visible). We could appreciate California Adventure's show to some extent. Julie (our server) provided exceptional service and did not make us feel rushed despite it being such a busy night!

Only good thing about this place was the view and company we brought. Worst. Service. Ever.

Food and beverages high quality, everything was delicious!

Stress on New Year's Eve! Made a reservation here for New Year's Eve and they cancelled it without any ado. I made a reservation for New Year’s Eve at this place and I did this as early as November 29, 2023. There were two options on JW Marriott’s website for New Year’s Eve reservations: regular seating (no cover, just order ala carte) and a NYE Experience with a cover of $110 per person. We have already made arrangements for dinner and after checking all NY Eve experiences in the area, we realized we just wanted a simple countdown to ring in the New Year. So I went ahead and opted the regular seating option. I gave my credit card to guarantee my reservation and I immediately received an email confirmation. On December 30th I reconfirmed my reservation and Parkestry returned my call and reconfimed it (I trusted the JW Marriott name so much I only took note of one name – Alexis. The other one I failed to note). At 4:00 pm on December 31st, I received a call from the place’s management saying that they are cancelling the reservation because of a glitch in the system -- they really were not offering regular seating for NYE. And on the side, they gave the weather as a reason (“besides it’s been raining”). I told them I took screenshots of everything and I was willing to email it to them, but they said it was not necessary. The only option they gave us is to be at their restaurant with the NYE Experience and pay the $110 per person cover. After I ranted and raged at how last minute this cancellation is, they gave us an option to be at the Lobby Bar for ala carte orders. The Lobby Bar where it is usually solemn and quiet, not festive at all. If they had a glitch they should have communicated this as early as a week after I made the reservation. We felt like management wanted to first make sure that they get full capacity and then discard those whom they don’t need, or compel them to pay. Make reservations at this place at your own risk.

Super discriminatory- we were told to come back another time (no clear amount of time given), and when we inquired about a wait, they couldn’t give us an answer just said “come try another time”. To add insult to injury, other groups were told to wait five minutes and would be seated. And lastly, the host followed us into the elevator and unofficially escorted us out for some reason. We never made a scene, or asked uncomfortable questions. So the whole encounter felt discriminatory and really unnecessary.