I always drop by when visiting the mountain view downtown, the pastries are affordable compared to the ones nearby, and super delicious too! There's so much to try, from cakes to donuts to sandwiches!
Worst customer service and terrible staff attitude. They are so full of themselves and are not at all thankful for your business. Manager displayed worst behavior when we were in store celebrating a birthday, and they still had some time before closing. Made us feel as if we were being kicked out of the business. Not going there again and won’t recommend spending money to get insulted.
I arrived with my family at 9:40 pm to celebrate my father's birthday, only to find the staff hastily wrapping up tables despite the store closing at 10. The manager and all staff members displayed rude behavior, giving off the vibe that they wanted us to leave as quickly as possible. Extremely disappointed with the lack of hospitality and professionalism.
Worst customer service ever. Very rude staff. Reached there 15-20mins before closing and didn’t get any warnings from them until we made payments, as soon as we sat to celebrate a bday the manager stands on our head and starts asking us to leave as they are closing while we still have 5mins before closing. Will not waste money on such business no matter how good the food is. Customer service at its worst.
Local store couldn’t find our pre-paid online order. Online support said it’s local store staff should call them to find out and address the issue within local store. Now we end up with paid twice for a birthday cake. It’s been a week. I am trying to dispute the charge from our credit card bank company… hope it could work
I have been getting cakes from Paris baguette for the past 6 years and they are the best! However I tried their crispy croissant today and it was burnt and awful! The donut was alright but very sugary. Only recommend their cakes.