Awesome service and food!
This place is a joke.. we made a reservation for 10 PM and they let us wait until 11 PM to be seated. Everything is so small you cannot even move over there freely.. even if you want to wait on the bar and have a drink meanwhile waiting an hour for your reservation you don’t have a chance so we end up leaving the restaurant after waiting an hour going to the restaurant next door and we got a better and faster service and the night was great.. very disappointed. that’s not the way to treat people and especially customers
Placed a specific evening reservation a week in advance and paid deposit for the reservation (saves the business from no-shows). We arrived and checked in early for the reservation and were told to wait by the bar. 15 minutes later still not called and was advised that numerous parties were paying the checks. At the 20 minute mark, I spoke to a manager and was told there were still numerous parties ahead and it would be over 10 more minutes. Meaning we’d be waiting over 30 minutes past our reservation time. Poor management of their reservation systems and this type of mis-handling of reservation bookings is reflective of a careless customer service and management. This is disrespectful to customers who paid and made reservations in advance, and further waited assuming a reasonable seating time. Stay away as customer service is lacking. A simple management 101 course would suggest offering something for inconvenience and wait times but it appears this is a pattern that is tolerated.
Loved everything about this dining experience except for the more than an hour wait to be sat for our reservation.
Eindrucksvoller Service. Preise sind sehr hoch. jedoch ist das essen schön angerichtet. Es wird grossen werd auf Showeinlagen gelegt.
A beautiful establishment service and dinner was amazing a must do.