Papa Murphy's Take 'n' Bake Pizza

We normally have excellent service and food from this location. Today that was not the case. It started with having to phone in the order because of trouble I had with the website. Despite repeating my order 3 times to the guy who took it the order was completely messed up. The pizza was supposed to have customized halves. The ingredients were all mixed up from what I gave him and they didn’t even match what they had printed on the label. My bad for telling him I would take it the way it was because I was in an hurry, instead of asking for it to be corrected. In fairness I’ve given them many really good reviews.

Friendly, timely, delicious.

Placed an order online to be picked up at 4:30, got the conformation number. Went to pick up the pizza on time and was told the order was never received. Showed the employee the order on my phone including the confirmation number and the fact that it said completed she said let me see what I can do. I waited while she did absolutely nothing for about 5 minutes just to have her tell me the only way to fix it was to reorder online and if I’m double charged one of the charges will be credited back. So I reordered it online made sure the order went through and then watched them make four other pizzas before even starting mine (which was to include extra toppings that I ordered and paid for but we’re not added) While I was standing there waiting a gentleman was waiting too because his pizza was made wrong twice. Oh and by the way when I got there four people were working and then two of them went in the back and didn’t return the entire time I was there which was about 35 minutes. I will say I frequent this store and have never had an experience like this. Saddest little pizzas I’ve ever seen. I’m so disappointed.

Seems to be a new crew. They handle stress,mistakes and busy-ness with friendly good nature. Store was clean, sides in cooler were mostly gone ( not surprising at 6:30 pm). Vegetarian options: Every pizza is custom. So regardless of crust, you can mod anything to your level of vegetarian ( though probably not true vegan.) Wheelchair accessibility: This place has been very good in the past with taking orders out to customer 's cars if they need help. There's is one handicap parking spot in the little 6 stall parking.

Outstanding job pizza was amazing 5 ✨