Papa Johns Pizza

The entire staff led by the manager Abigail ( name stated) does not greet customers, the entire staff including the drivers ( heavy set female and older male with missing front teeth) all stand around talking customers not acknowledged and the manager did not apologize nor acknowledge the poor service. The store was not busy and is never busy the other customer next to wearing a green shirt set was surprised at the behavior of the manager and her entire team. I will be filing a complaint with corporate and the health department for her touching the dough and not using proper PPE according to papa John’s corporate standards. Another employee tried to chase me out of the store while I pay for my purchase and when asked to provide his name Abigail stepped in, her behavior reflects the poor service of the store and the team she manages as the store or shift manager . The franchise owner must address this concern as well as corporate and all above . Definitely not please with my experience and expectations that was provided by papa John’s as a franchise. I expect to hear back from someone on this issue.

Wrong order and nobody's helping

It took about 5min to someone to acknowledge while 2 guys were talking and laughing in the back. The order was ready to pick up but those guys were too busy with their convo. It took the one and only guy actually working to help me. If those people were management you really need to think about that because their customer service was poor. Props to the guy that actually help me I wish I could rate him for the other two lazy man that made the restaurant look bad

The worst pizza store I have ever been in my life, I work in pizza stores for 10 I have never seen store like that before, start from the chaser he doesn’t know what to do keep taking about different things don’t pay attention to my order , ask me several times and still get my pizza wrong , people smoke inside , no reset , I pay 52 dollars for 2 pizza with 1 topping in half of one pizza for 52 usd , nothing correct in my pizza , don’t recommend at all specially the cashier he really gives me a hard time and really bad food we trash the pizza

The pizza was delicious! It's just that a " large" is much smaller & flatter than it used to be. We tried the new cheesy calzone epic stuffed crust special. It was really good! Highly recommend! Give it a try!

Ordered online at 710pm. Called store at 826pm . Rep. Stated order was sent to door dasher and they picked it up at 824pm . It's now 9:05pm. And still don't have order . I live in development behind store. Very poor customer service. Was also told I couldn't pick my order up

Horrible customer service