I haven't eaten here since before the NFL Kaepernick situation, since they were contracted with NFL at the time, but their food wasn't bad. However, as a Doordash Driver, be leary of picking up here. Average wait time lately had been 15-20 minutes.
Simple mix up today but you guys were fast to correct and we’re super helpful and kind. Thanks very much!!
Worst customer service I’ve ever experienced.
I tried to order online and it wouldn't go through. I called to have delivery instead. When I explained to the guy what had happened he was rude and said it's not his fault. I said that fine can I place a order over the phone. The guy responded if your gonna be ignorant I won't let you order. Who ever they have working there needs to learn some customer service hospitality. I've never been treated like this over explaining what happened. The guy who answered the phone shouldn't be allowed to take orders. I wish I got his name before he hung up so I could call corporate.
Just like every 1 star review on this papa John’s establishment. it took 2 1/2 hours and pizza was cold. Ordered a pizza at 6:15 online didn’t receive it until 8:40. Pizza was cold to the touch. I called right after and got a refund from the manager named William, Thanks William. Glad I got a refund at least.
Ordered a pizza and was waiting for 40 minutes and did not get it.
good food and great service