Come on it’s Papa John’s it’s Fire plus the staff Are awesome at this location
The WORST customer service. I placed an order over the phone. I called in shortly after ordering to pay with credit card over the phone. The lady with a strong Spanish accent answered and said she cannot charge me over the phone and I would have to pay cash. I told her I didn’t have cash I needed to pay with card. She said I can just tell the delivery guy to call in with the card. I said okay but the pizza had still not come. We call in again, speak to the same lady with the accent. She said a lady called in to cancel my order. I said no I didn’t cancel my order and she just insisted telling me I cancelled my order! So I reordered online and after another hour, NO PIZZA! I call again and speak to the same lady! She told me that the order was marked for pick up. I told her I’m looking at the receipt and it is delivery! I just cancelled the order. I will never use or recommend this location again. TRASH!
Delicious pizza but only carry out or delivery at this location.
Manager just stole from me, ill be calling the district manager. Went to pay for a single XL pizza and when i tapped the card the lady manager clicked the 20% tip on the credit card reader and told me thats how we charge for sauce cups….WHAT?!?! Thats insane, $5 for two sauce cups would already be wrong, but that is straight theft from the customer to her wallet and not the company. I hope a district manager sees this! Happened at 9pm, 8/7/23
Great staff. Great price. Food … was….terrible and not fresh. Brutalist lobby. Not in a chic way. Again staff was amazing and polite.